General
What is Catering Project?
Catering Project is a catering company based in Sydney and Melbourne that focuses mainly on corporate catering. We work with offices, event organisers, and businesses to provide fresh food for meetings, team lunches, conferences, and workplace events. Our goal is to make catering simple and reliable for busy teams.
What makes Catering Project different from other catering companies?
Catering Project has been in the catering industry for more than 10 years, and over that time, we’ve built our service around what workplaces actually need. We are constantly improving our menu, operations, and systems to make ordering catering easier for our customers.
We offer next-day delivery with a relatively late order cut-off, which helps when meetings or events come up last-minute. Our customer service team is also available 7 days a week to assist with orders and enquiries. We also don’t charge third-party service fees when you order directly from us, which many customers appreciate.
Overall, we focus on providing reliable service, fresh food, and a straightforward ordering experience for offices and events.
What types of catering do you offer?
We specialise in corporate catering for offices, meetings, events, and team functions like boardroom meetings, seminars, and conferences. We have also done catering for major events like the annual Sydney Running Festival, UNSW Graduation, gala dinners, and many more. Our menu covers breakfast, morning tea, lunch, afternoon tea, cocktails and canapés, sit-down plated or shared menus, grazing tables or platters, and many more.
Who usually orders catering from Catering Project?
Most of our orders come from office managers, executive assistants, personal assistants, HR teams, and event organisers who are arranging food for meetings, team lunches, or workplace events. We also work with universities, corporate venues, and event planners.
Can you help with catering for office meetings?
Yes, we regularly cater for office meetings of all sizes. Many teams order breakfast, morning tea, or lunch catering for internal meetings, boardrooms, conferencing, and team gatherings.
Can you help recommend what to order?
If you're unsure what to order, our team can help recommend options based on the number of guests, the type of event, and dietary requirements. You can contact our team via email at [email protected] or call at 1300 078 888.
Ordering
How do I place a catering order?
You can place your order directly through our website, where you can browse our full catering menu, view images, check dietary information, and see pricing.
If you need assistance with your order or have any questions, you can also contact our team at [email protected]
or call us on 1300 078 888, and we’ll be happy to help.
How much notice do you need for catering orders?
For next-day delivery, please place your order by 5 pm on weekdays or 3 pm on weekends.
If you require catering on the same day, we may be able to assist depending on availability. In those cases, it’s best to contact our team directly, and we’ll see what we can do.
Can I amend my order after placing it?
Yes, we may be able to accommodate last-minute or same-day catering orders depending on availability. If you need catering on short notice, it’s best to contact our team directly, and we’ll do our best to assist.
Do you offer recurring office catering?
Yes. Many of our corporate clients arrange regular catering for weekly meetings, team lunches, and ongoing office catering.
Delivery
Where do you deliver?
We deliver catering across Sydney and Melbourne, including CBD locations and surrounding suburbs.
In Sydney, we deliver to many areas, including Sydney CBD, Barangaroo, Darling Harbour, Pyrmont, Surry Hills, Redfern, Waterloo, Zetland, North Sydney, Chatswood, Macquarie Park, Alexandria, Mascot, Paddington, Randwick, Leichhardt, Balmain, Newtown, Homebush, Rhodes, Parramatta, and many more.
In Melbourne, our delivery areas include Melbourne CBD, Docklands, Southbank, South Melbourne, Port Melbourne, Richmond, Carlton, Fitzroy, Collingwood, Brunswick, St Kilda, Prahran, Hawthorn, Kew, Camberwell, Essendon, and surrounding suburbs.
Delivery fees and minimum spend vary depending on the suburb.
Check out the full list of delivery areas, delivery fees, and minimum spend for Sydney and Melbourne. If you're unsure whether we deliver to your location, our team will be happy to assist.
Do you deliver to office buildings and reception desks?
Yes. We regularly deliver to office receptions, building concierge desks, loading docks (where applicable), and other designated delivery points.
Our experienced drivers are also familiar with delivering to corporate buildings and know how to work around access procedures, loading zones, and building requirements to ensure your catering arrives smoothly.
Can you deliver early morning or lunchtime catering?
Yes. We offer breakfast catering, morning tea, lunch catering, and deliveries throughout the workday depending on your location.
Do you deliver on time?
On-time delivery is a priority for us. Our catering is prepared fresh and delivered within your nominated delivery window.
Quote
Can you customise a catering menu?
Yes. For larger events or special requirements, we can help tailor menu selections to suit your event and guest preferences.
Online Order
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Cancellations & Refund
What is your cancellation policy?
Cancellations must be made at least 24 hours before the scheduled delivery time to be eligible for a refund. Orders cancelled within 24 hours of delivery are non-refundable.
For Monday deliveries, cancellation requests must be received before 12pm on the Friday prior.
Buffet catering requires a minimum of 5 days’ notice for cancellations or postponements.
Can I cancel my catering order?
Yes, you can cancel your order by contacting our team via email or phone.
How much notice is required to cancel an order?
Cancellations must be made at least 24 hours before the scheduled delivery time.
What happens if I cancel within 24 hours of delivery?
Orders cancelled within 24 hours of delivery are not refundable.
Is the cancellation policy different for Monday deliveries?
Yes. For Monday orders, cancellations must be submitted before 12pm on the Friday prior.
Can I cancel or postpone buffet catering orders?
Buffet orders require at least 5 days’ notice for cancellations or postponements.
Can I reduce the number of items after confirming my order?
Numbers can be adjusted up to 48 hours before the event. After that time, increases may be accepted depending on availability, but reductions cannot be made.
Dietary Information
Do you cater for dietary requirements?
Yes. Our menu includes vegetarian, vegan, gluten-free, dairy-free, and halal-friendly options. Dietary information is clearly listed on our website.
Can you cater for allergies?
We take allergies seriously and clearly label our menu items. While we take care during preparation, our kitchen handles common allergens, so we recommend discussing severe allergies with our team in advance.
Do you offer healthy catering options?
Yes. We offer a range of lighter and balanced catering options alongside more indulgent items so teams can cater to different preferences.
Billing & Accounts
Is there a minimum order value?
Minimum order values may apply depending on your delivery location. This will be shown during checkout when placing your order.
Do you offer corporate accounts or invoicing?
Yes. Approved corporate clients may be able to access invoicing options for ongoing catering arrangements.
Events Booking
Can you cater for board meetings and executive events?
Yes. We regularly cater for boardroom meetings, executive briefings, and high-level corporate events where presentation and reliability are important.
Do you provide catering for conferences and large events?
Yes. We cater for conferences, training days, product launches, and corporate functions. Our menus are designed to make service smooth and efficient for larger groups.
Can you cater for universities and institutions?
Yes. We have worked with universities, institutions, and large organisations for both one-off events and ongoing catering.
Do you offer themed catering or seasonal menus?
Yes. We regularly introduce seasonal catering collections and themed menus for key events and celebrations throughout the year.
Most Asked Questions
How far in advance should I order catering?
We recommend placing catering orders at least one day in advance. Orders placed by 5 pm on weekdays or 3 pm on weekends are available for next-day delivery. For larger events, custom menus, or peak periods, we recommend placing your order earlier to ensure availability.
What is the minimum order for catering?
Minimum order requirements depend on the day of delivery.
Monday to Saturday: from $100 + GST per delivery
Sunday: from $250 + GST per delivery
Minimum spend excludes delivery fees.
How much notice do you need for catering orders?
We offer next-day delivery for most catering orders.
Orders placed by 5pm on weekdays or 3pm on weekends can be delivered the following day.
Do you accept last-minute catering orders?
In some cases we may be able to accommodate same-day or last-minute orders depending on availability. Please contact our team as early as possible and we will do our best to assist.
What time do you deliver catering?
Our delivery hours are:
Monday – Friday: 7am – 6pm
Saturday: 7am – 4pm
Sunday: 7am – 2pm
All deliveries are scheduled within a 1-hour delivery window.
Where do you deliver?
We deliver catering across Sydney and Melbourne, including CBD locations and surrounding suburbs.
Delivery fees and minimum spend vary depending on the suburb.
Do you deliver to office buildings and reception desks?
Yes. We regularly deliver to office receptions, building concierge desks, loading docks, and designated delivery points.
Our experienced drivers are familiar with corporate buildings and know how to work around access procedures to ensure smooth delivery.
Do you cater for dietary requirements?
Yes. Our menu includes options for vegetarian, vegan, gluten-free, dairy-free, and halal-friendly diets.
Dietary information is clearly listed on our website to help make ordering easier.
Can you cater for corporate events and large groups?
Yes. In addition to daily office catering, we also cater for corporate events, conferences, training sessions, and large functions.
Our team can assist with menu recommendations based on your event size and requirements.