What is Catering Project?

Catering Project is a catering company based in Sydney, Melbourne & Brisbane that focuses mainly on corporate catering. We work with offices, event organisers, and businesses to provide fresh food for meetings, team lunches, conferences, and workplace events. Our goal is to make catering simple and reliable for busy teams.

What makes Catering Project different from other catering companies?

Catering Project has been in the catering industry for more than 10 years, and over that time, we’ve built our service around what workplaces actually need. We are constantly improving our menu, operations, and systems to make ordering catering easier for our customers.

We offer next-day delivery with a relatively late order cut-off, which helps when meetings or events come up last-minute. Our customer service team is also available 7 days a week to assist with orders and enquiries. We also don’t charge third-party service fees when you order directly from us, which many customers appreciate.

Overall, we focus on providing reliable service, fresh food, and a straightforward ordering experience for offices and events.

What types of catering do you offer?

We specialise in corporate catering for offices, meetings, events, and team functions like boardroom meetings, seminars, and conferences. We have also done catering for major events like the annual Sydney Running Festival, UNSW Graduation, gala dinners, and many more. Our menu covers breakfast, morning tea, lunch, afternoon tea, celebration cakes, and seasonal occasion-based items. Our event offerings include cocktails and canapés, sit-down plated or shared menus, grazing, and many more. 

Who usually orders catering from Catering Project?

We've catered for office managers; executive assistants; personal assistants; HR teams at some of the world's biggest tech and retail brands; as well as event organisers who are arranging food for meetings, team lunches, or workplace events. On top of that, we also work with universities, corporate venues, and event planners.

Can you help with catering for office meetings?

Yes, we regularly cater for office meetings of all sizes. Many teams order breakfast, morning tea, or lunch catering for internal meetings, boardrooms, conferencing, and team gatherings.

Can you help recommend what to order?

If you're unsure what to order, our team can help recommend options based on the number of guests, meeting type, event style, and dietary requirements. You can contact our team via email at [email protected] or call 1300 078 888.

Can I reorder a previous catering order?

Yes. If you've ordered with us before, our team can help you reorder the same menu or make adjustments for your next event. Simply contact us with your previous order details, and we'll be happy to assist.

Do you hold any food safety or caterer accreditation?

Yes. Catering Project operates under strict food safety standards, and our kitchens are regularly audited. We are HACCP Certified and hold Gold Licensed accreditation.

Do you cater on weekends?

Yes. We deliver on Saturday and Sunday, as well as on weekdays, though order cut-off times and minimum spend differ for weekend deliveries.

How do I place a catering order?

You can place your order directly through our website, where you can browse our full catering menu, view images, check dietary information, and see pricing.

If you need assistance with your order or have any questions, you can also contact our team at [email protected] or call us on 1300 078 888, and we’ll be happy to help.

How much notice do I need to place an order?

Most catering orders must be placed before the applicable order cut-off time. Please refer to our Order Cut-Off Times for the latest ordering deadlines. We recommend placing your order as early as possible to secure your preferred delivery date and time. Larger events or custom catering requests may require additional notice.

Can I amend my order after placing it?

Yes. Please email your requested changes to [email protected] and quote your order number. Amendments must be requested before the applicable order cut-off time. Requests to reduce quantities must be submitted at least 48 hours before your scheduled delivery. All amendments are subject to availability and will only be confirmed once updated by our team.

Can I place an order outside your office hours?

Yes. Our website accepts online orders 24 hours a day, 7 days a week. Orders remain subject to our standard order cut-off times and product availability.

Is there a minimum number of guests for a booking?

For standard online orders, there is no minimum guest count. For larger events with staffing or custom menus, minimum guest numbers may apply depending on the event requirements.

Can I split one order across multiple floors or delivery points in the same building?

Yes. This can usually be arranged. Please let our team know when placing your order so we can coordinate delivery to each location where possible.

How will I know my order has been received and confirmed?

Once your order has been received and processed, you'll receive an order confirmation email. Please review your order number, items, quantities, delivery date, delivery window, delivery address and contact details carefully. If you don't receive a confirmation email, please contact our team to ensure your order has been successfully received.

Can multiple people add items to one group order?

Yes. Our Group Order feature makes it easy to organise catering for your team. Simply create a Group Order by selecting your delivery date and time, then invite participants to add their own items to the order. Once all participants have added their items, you can finalise the order through checkout for a single, convenient delivery.

Can I set a spending limit for each participant?

Yes. When creating a Group Order, you can set a maximum order amount per person to help keep your catering within budget.

Where do you deliver?

Catering Project delivers across Sydney, Melbourne and Brisbane, servicing a wide range of CBD, metropolitan and surrounding suburbs. To check if we deliver to your location and view our full delivery areas, visit our Delivery Locations page or enter your postcode at checkout.

How much is the delivery fee?

Delivery fees and minimum spend vary depending on the suburb.

Check out the full list of delivery areas, delivery fees, and minimum spend for Sydney, Melbourne & Brisbane. Alternatively, click the 'Check if we deliver to you' van icon on our homepage and enter your address to see the delivery details for your location.

If you’re still unsure, our team will be happy to assist.

Do you deliver to office buildings and reception desks?

Yes. We regularly deliver to office receptions, building concierge desks, loading docks (where applicable), and other designated delivery points.

Our experienced drivers are also familiar with delivering to corporate buildings and know how to work around access procedures, loading zones, and building requirements to ensure your catering arrives smoothly.

Can you customise a catering menu?

Yes. For larger events or special requirements, we can help tailor menu selections to suit your event and guest preferences.

How does the quote process work?

Send us your event details, including guest numbers, date, dietary requirements, and budget, through our Get a Quote form, and our team will put together a tailored proposal.

Is a deposit required to confirm a booking?

Standard catering orders require full payment before delivery. For larger or fully catered events, a deposit may be required to secure your booking. The amount and payment schedule will be outlined in your quote.

When should I request a quote instead of ordering online?

Request a quote for large events, staffed functions, custom menus, grazing tables, cocktail and canapé events, sit-down dining, private dining, conferences or events requiring equipment and additional services. Standard drop-off catering can usually be ordered online.

What information do you need to prepare a quote?

Please provide the event date, start and finish times, venue, estimated guest numbers, preferred catering style, dietary requirements, beverage needs, staffing or equipment requirements and approximate budget.

How long does it take to receive a quote?

Our team aims to respond to all event quote requests within one business day. For larger or more complex events, additional time may be required to prepare a tailored proposal. If your enquiry is urgent, please contact us directly, and we'll do our best to assist.

Does requesting a quote secure my event date?

No. Requesting or receiving a quote does not secure the date. Your booking is only confirmed once you have completed the confirmation and payment requirements advised by our events team.

Is there a minimum order value?

Yes. Our minimum order values are:

• Monday to Saturday: From $100 + GST
• Sunday: From $250 + GST
• Public holidays: Available upon request

Minimum order values exclude delivery fees.

Do you offer corporate accounts or invoicing?

Yes. We offer Corporate Accounts for eligible businesses and organisations. Approved account holders can order on 14-day payment terms and access invoicing for ongoing catering arrangements. Contact our team to discuss your business requirements or apply for a Corporate Account.

Are your online prices inclusive or exclusive of GST?

Our online prices are shown excluding GST unless otherwise stated. GST, delivery fees and applicable surcharges will be displayed during checkout.

What payment methods do you accept?

We accept the payment methods displayed at checkout. Approved Corporate Account customers may also place orders using their agreed account terms.

When will I receive my tax invoice?

Your invoice will be sent to the email address associated with your order. If you need another copy, contact our team and quote your order number.

Can I download an invoice from my account?

Invoices may be available through your online account. If you cannot locate an invoice, contact our team, and we can send you a copy.

How do I apply for a corporate account?

To apply, complete the Credit Application Form on our Create a Corporate Account page. All applications are subject to approval. If you have any questions, our team is happy to help.

Can I pay by direct deposit?

Please contact our accounts team to confirm whether direct deposit is available for your order or approved corporate account.

Are credit card surcharges applicable?

Any applicable payment surcharge will be disclosed during checkout before payment is completed.

Can invoices be sent to a different billing contact?

Yes. Please provide the correct billing name and email address when ordering or contact our team with your order number to request a copy for another billing contact.

What is your cancellation policy?

Cancellations must be made at least 24 hours before your scheduled delivery time to be eligible for a refund. Orders cancelled within 24 hours of delivery are non-refundable.

For Monday deliveries, cancellation requests must be received before 12 pm on the Friday prior. For more information, please read our refund policy.

Is the cancellation policy different for Monday deliveries?

Yes. As our kitchen prepares Monday orders over the weekend, cancellation requests for Monday deliveries must be received before 12 pm on the preceding Friday.

Can I reduce the number of items after confirming my order?

Yes. You can reduce the quantity of your order up to 48 hours before your scheduled delivery. This allows our team to adjust purchasing and preparation. After this time, increases may be accepted depending on availability, but reductions cannot be accommodated.

Do you cater for dietary requirements?

Yes. Our menu includes vegetarian, vegan, gluten-free, dairy-free, and halal-friendly options. Dietary information is clearly listed on our website.

Can you cater for allergies?

We take allergies seriously and clearly label our menu items. While we take care during preparation, our kitchen handles common allergens, so we recommend discussing severe allergies with our team in advance.

How far in advance should I book a larger event?

For events beyond a standard office order, such as large functions, custom menus, or staffed events, we recommend booking at least 2 weeks in advance to guarantee availability, especially during peak periods like the end of financial year and December.

How do I confirm my event booking?

Your event coordinator will advise the required confirmation steps, which may include accepting the final quote, agreeing to the event terms and paying the required deposit.

Is a deposit required?

A deposit may be required to secure a large or fully catered event. The amount and payment deadline will be included in your quote or advised by your event coordinator.

Can you cater for board meetings and executive events?

Yes. We regularly cater for boardroom meetings, executive briefings, and high-level corporate events where presentation and reliability are important.

Do you provide catering for conferences and large events?

Yes. We cater for conferences, training days, product launches, and corporate functions. Our menus are designed to make service smooth and efficient for larger groups.

Can you cater for universities and institutions?

Yes. We have worked with universities, institutions, and large organisations for both one-off events and ongoing catering.

Do you offer themed catering or seasonal menus?

Yes. We regularly introduce seasonal catering collections and themed menus for key events and celebrations throughout the year.

Can you provide staff for events, such as waiters or chefs?

Yes. We can provide experienced waitstaff, chefs and function supervisors, depending on your event requirements. Staff bookings must be made at least seven days before the event and are subject to a minimum four-hour booking period. 

Do you cater to events outside CBD?

Yes. We cater for events across Sydney, Melbourne and Brisbane, including many areas outside the CBD. Additional delivery, staffing or travel charges may apply depending on the location. Contact our team for a location-specific quote.

Do you provide chefs, waitstaff, bartenders or baristas?

We can provide professional chefs and waitstaff for selected events. Bartender and barista availability depends on your event requirements, so please include these services in your enquiry.

Do you offer equipment, tableware or glassware hire?

Selected event packages include the equipment required to deliver the service. Additional equipment, tableware and glassware requirements should be discussed with our events team and included in your quote.

Can you cater at a venue without a kitchen?

This may be possible depending on the menu, venue access and available preparation or setup area. Tell our events team what facilities are available so they can recommend a suitable menu and service format.

Can you provide a tasting before a large event?

Tastings or samples may be available for selected large events and packages. Please discuss this with your event coordinator, as availability and charges may apply.

What happens if my event runs overtime?

If staff are required to remain beyond the agreed service time, additional labour charges may apply. Any extension should be agreed with the onsite event contact and will be reflected in the final invoice.

What happens to hired equipment after the event?

Your event coordinator will confirm whether equipment will be removed at the end of service or collected later. Please keep all hired items safe and accessible until they are collected.

Will I be charged for lost or damaged equipment?

Charges may apply for hired equipment that is lost, damaged or unavailable for collection. Any applicable conditions will be included in your event quote or terms.

Do you cater for private events as well as corporate events?

Yes. In addition to workplace and corporate catering, we cater for private dining, birthdays, celebrations, cocktail events, grazing occasions and other private functions.